Support
If you are having troubles using SiteTree or you have questions about it, this is the right place where to start looking for help. The support forum over at WordPress.org is without doubt the next stop.
In case you want to report a bug and you are sure that it actually is a bug, please, take a minute to read about how to report a bug.
Frequently Asked Questions
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What do I need to use SiteTree?
All you need is a web hosting service running PHP 5.2.4 or later and at least WordPress 3.3. If your WordPress instal is older, the plugin will not activate. Instead, you should be prompted to upgrade to the latest version available.
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How do I instal SiteTree?
As for any other WordPress plugin, the easiest way is to use the administration area of WordPress itself:
- Go to the ‘Plugins’ screen through the main menu on the left.
- Click on the ‘Add New’ button at the top of the screen.
- Search for SiteTree.
- Click on ‘Install Now’ to instal the latest version available.
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How do I upgrade from a previous version?
Just use the Automatic Update feature integrated into WordPress or manually replace the folder
sitetreethrough your FTP client or cPanel. The plugin will automatically manage the upgrade of your settings when first launched.There is only one exception, SiteTree 1.0: before installing the current version (1.5.2), you must upgrade to SiteTree 1.3.3 in order to keep your preferences.
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Why aren’t the Google Sitemap and the Archive Page refreshed as soon as I publish a post/page?
Since SiteTree 1.4, both the Sitemap and the Archive are rebuilt only when visited or requested. This ensures that your newly created post (or page) is brought out without any delay and that other areas of your site will not slow down because of consecutive rebuilding processes that would be executed after, for example, a subsequent update of the just published post/page.
The same applies to the creation of a tag or category and, more generally, to any action that is supposed to modify the information included in the Google Sitemap and/or the Archive Page.
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I set all up but there is nothing in the Archive Page. What’s the matter?
First, you need to make sure the developer of the Theme you are using has not removed the filters applied to the
the_contentfilter hook. If you don’t want to dig into the source code of your Theme, just add the following lines of code at the beginning of thefunctions.phpfile included in the Theme folder:add_action( 'wp_footer', create_function( '', "echo 'Filter ';" . "echo ( has_filter( 'the_content', array( SiteTree::invoke(), 'append_sitemap' ) ) ? 'ON' : 'OFF' );" ));Now, if Filter OFF shows up at the very end of the Archive Page, something in your Theme must be fixed.
Nevertheless, a conflict with another plugin cannot be excluded. In this case you can try to figure out which is the one is giving you troubles, temporarily deactivate it and report the conflict over at the support forum, so I can check whether or not the problem is within SiteTree.
Anyhow, if you are sure the issue is caused by a bug, please, report it on the support forum.
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Can I include custom content types in both my Sitemap and my Archive Page?
Right now, SiteTree supports only the content types built into WordPress: posts, pages, categories and tags. I have plans to implement automatic detection of custom content types but I don’t know when this feature will be actually added to the plugin.
Latest Forum Discussions
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URL timeout: DNS lookup timeout
I just tried to add sitetree to my site, and enter in Google Webmaster Tools with the URL of http://sharpenedpenciltutoring.com/sitemap.xml. I got this error message: We encountered an error while ...
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Pagination for Sitemap
Hello Mr Luigi. It is possible for you to create pagination for this plugin in the future? It will be good for site that have 500+ posts. Thanks & Regards.
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XML Parsing Error
I'd love to use the plugin and I'd love to give a donation, but for now it appears that I am dead in the water.
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Compatability with other sitemap plugins
Hi, there are no more issues with the Image Sitemap — further improved with the latest release (1.5). The encoding problems were definitely fixed with version 1.4.3. Its usually better ...
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"Cheatin' uh?" When Posting Pages - Question About Access Levels
Tested the new 1.5 release and didn't have this issue in the new version. Thanks for the prompt fix.
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1.5 Upgrade destroys Google Sitemap customizations
For those of you reading this: version 1.5.1 fixes the issues reported. More details in this post and the changelog.
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Robots.txt Feature works :) but only w WordPress default robots.txt
Hi Luigi - thanks for the explanations / clarifications. I am neither qualified in most cases nor do I like to mess with core files; it sounds like you are ...
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Could Site Tree Work with CodePress Admin Columns?
I have the Codepress Admin Columns Plugin (CACP) http://wordpress.org/extend/plugins/codepress-admin-columns/ Third party plugin support It will work nice with other plugins and support their additional custom columns. A few examples of ...