Support

If you are having troubles using SiteTree or you have questions about it, this is the right place where to start looking for help. The support forum over at WordPress.org is without doubt the next stop.

In case you want to report a bug and you are sure that it actually is a bug, please, take a minute to read about how to report a bug.

Frequently Asked Questions

  • What do I need to use SiteTree?

    All you need is a web hosting service running PHP 5.2.4 or later and at least WordPress 3.3. If your WordPress instal is older, the plugin will not activate. Instead, you should be prompted to upgrade to the latest version available.

  • How do I instal SiteTree?

    As for any other WordPress plugin, the easiest way is to use the administration area of WordPress itself:

    • Go to the ‘Plugins’ screen through the main menu on the left.
    • Click on the ‘Add New’ button at the top of the screen.
    • Search for SiteTree.
    • Click on ‘Install Now’ to instal the latest version available.
  • How do I upgrade from a previous version?

    Just use the Automatic Update feature integrated into WordPress or manually replace the folder sitetree through your FTP client or cPanel. The plugin will automatically manage the upgrade of your settings when first launched.

    There is only one exception, SiteTree 1.0: before installing the current version (1.5.3), you must upgrade to SiteTree 1.3.3 in order to keep your preferences.

  • Why aren’t the Google Sitemap and the Archive Page refreshed as soon as I publish a post/page?

    Since SiteTree 1.4, both the Sitemap and the Archive are rebuilt only when visited or requested. This ensures that your newly created post (or page) is brought out without any delay and that other areas of your site will not slow down because of consecutive rebuilding processes that would be executed after, for example, a subsequent update of the just published post/page.

    The same applies to the creation of a tag or category and, more generally, to any action that is supposed to modify the information included in the Google Sitemap and/or the Archive Page.

  • I set all up but there is nothing in the Archive Page. What’s the matter?

    First, you need to make sure the developer of the Theme you are using has not removed the filters applied to the the_content filter hook. If you don’t want to dig into the source code of your Theme, just add the following lines of code at the beginning of the functions.php file included in the Theme folder:

    add_action( 'wp_footer', create_function( '',
        "echo 'Filter ';"
      . "echo ( has_filter( 'the_content', array( SiteTree::invoke(), 'append_sitemap' ) ) ? 'ON' : 'OFF' );"
    ));

    Now, if Filter OFF shows up at the very end of the Archive Page, something in your Theme must be fixed.

    Nevertheless, a conflict with another plugin cannot be excluded. In this case you can try to figure out which is the one is giving you troubles, temporarily deactivate it and report the conflict over at the support forum, so I can check whether or not the problem is within SiteTree.

    Anyhow, if you are sure the issue is caused by a bug, please, report it on the support forum.

Latest Forum Discussions

  1. SiteTree use on the page?

    OK - got it. You select the page it is to be shown on in the plugin's SETTINGS.

  2. How is this plugin different from Google XML Sitemaps plugin and why should use?

    Dear Author, Could you please explain how different this plugin is from other popular Google xml sitemap plugins with sophisticated features. Addition of archives was a nice choice. https://wordpress.org/plugins/sitetree/

  3. WPMU

    Hi Does this work on WP Multisite ? I've installed but it's not showing anywhere on Network or individual sites ? Cheers John https://wordpress.org/plugins/sitetree/

  4. What is the Archive Used For?

    Please explain why I would want to set the Archive. http://wordpress.org/plugins/sitetree/

  5. Error loading stylesheet, wrong XSLT path?

    Hello, I installed sitetree and I'm getting the error below: Error loading stylesheet: A network error occurred loading an XSLT stylesheet:http://federal-lawyer.com/material/modules/home/content/74/10552574/html/material/modules/sitetree/resources/template.xsl For some reason it's trying to throw my server ...

  6. Pages not included

    Hi, thanks for the Sitetree plugin. It does a great job; however several pages have not been included in the site tree. How do I remedy this? Regards, bryan http://wordpress.org/plugins/sitetree/

  7. Not able to enble the plugin

    hi, i can't able to enable the plugin, when i am trying to enable it gives me a blank page. http://wordpress.org/plugins/sitetree/

  8. Site Tree is not generating for Post types

    Hi, We are using your plug-in. http://www.hcahamilton.com The plug in is not generating a XML/Sitemap for our special post types which is http://www.hcahamilton.com/?doctor=justin-m-fox-md-f-a-c-c ?post_type=doctor Any ideas? Everything else showed up ...

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